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Terms of Service

This policy applies to all purchases made online at ajeworld.co.nz. Please contact your closest Aje Boutique for more information about our in store returns policy.

Please note, unfortunately we cannot accept returns from other stores or online stores that stock Aje, as we operate as separate entities.

Full Priced Items

Items that have been purchased at full price are eligible for a refund or e-Boutique credit. Please note, we are unable to refund or credit the cost of shipping.

Due to hygiene reasons, we do not accept returns for jewellery.

20% Off The Essentials Edit

Terms and conditions apply. Shop 20% off selected styles included in The Essentials Edit on ajeworld.com.au valid from 12:00am AEST Saturday 24 July 2021 until 11:59pm AEST Tuesday 27 July, while stocks last and/or unless otherwise withdrawn or extended. Discount applied at checkout. Offer excludes selected apparel and Gift Vouchers. Offer valid through ajeworld.com.nz and Aje stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. No price matching. Aje reserves the right to exclude items from sale and/or remove products during the sale period. Sale Returns Policy applies.

AJE ATHLETICA Puffer Jacket Promotion

Terms and conditions apply. Save 30% Off AJE ATHLETICA Puffer Jackets valid from 08.00am AEST Thursday 21 July 2021 until 11.59pm AEST Sunday 25 July 2021, while stocks last and/or unless otherwise withdrawn or extended. Offer redeemable when you use the code PUFFER30 at checkout. Offer available in Aje stores and online. Offer is non-transferable. Offer cannot be applied to previously purchased items. Offer cannot be used in conjunction with any other offer. Sale policy applies.

AJE ATHLETICA Bundles

Terms and conditions apply. 15% off AJE ATHLETICA sets as featured on https://ajeworld.co.nz/pages/athletica-shop-the-edit valid from 08.00am AEST Thursday 21 July 2021 until 11.59pm AEST Sunday 25 July 2021. Offer cannot be applied to previously purchased items. Offer cannot be used in conjunction with any other offer. Aje reserves the right to withdraw items from sale. Sale policy applies.

Sale Items

Items that have been marked down or are purchased during a promotional sale using a coupon code (for example Flash Sale or VOSN) are eligible for an e-Boutique credit. Note, we are unable to refund or credit the cost of shipping. e-Boutique credit is valid for twelve (12) months from date of issue. We do not offer refunds or exchanges on any Sale items purchased online unless deemed faulty.

Jewellery and Shoes

Due to hygiene reasons, we do not accept returns for jewellery.

Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches. Ensure shoes are returned with their original packaging.

Conditions of Return

Please ensure the below conditions are met, before submitting your return request:

  • The item/s were purchased from the Aje e-Boutique.
  • The item/s are in their original conditions: Unworn, not altered and/or washed.
  • All tags are still attached.
  • Your order will be returned to us within 21 days from your delivery date.

Any items that do not meet these criteria will not be valid for any return. Any items returned to Aje without approval will be returned at the customers' expense.

Read more about our return policy here.