This policy applies to all purchases made online at ajeworld.co.nz. Please contact your closest Aje Boutique for more information about our in store returns policy.

Please note, unfortunately we cannot accept returns from other stores or online stores that stock Aje, as we operate as separate entities.

Aje reserves the right to cancel any order placed online if,

- The item is unavailable.

- We are unable to obtain authorisation for payment.

- We have identified an error with the product listing.

- You fail our customer validation checks.

• - We believe you are generating orders for commercial gain and not personal use.

• - A breach of our returns terms and conditions has occurred.

Items that have been purchased at full price are eligible for a refund or e-Boutique credit. Please note, we are unable to refund or credit the cost of shipping.

Due to hygiene reasons, we do not accept returns for jewellery or swimwear.

Due to hygiene reasons, we do not accept returns for jewellery.

Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches. Ensure shoes are returned with their original packaging.

Terms and conditions apply. 20% off already reduced styles valid from 12.00pm AEST Thursday 30/11/23 until 11:59pm AEST Sunday 10/12/23 while stocks last and/or unless otherwise withdrawn or extended. Offer valid through ajeworld.co.nz and in Aje stores. Discount applied at checkout. No code required. Offer excludes full price styles and Gift Vouchers. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the Sale period. Sale Returns Policy applies, please see the ajeworld.com.au for full terms of sale.

*Terms and conditions apply. Shop 25% Off and Take A Further 30% Off Sale Styles offer valid from 12:01am Saturday 25/11/2023 NZDT until 11:59pm Monday 27/11/2023 NZDT while stocks last and/or unless otherwise withdrawn or extended. Offer excludes selected Aje Signatures, selected Resort 24 apparel, selected Aje accessories, Holiday Gift Sets and Gift Vouchers. Offer valid through ajeworld.co.nz, and in Aje stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the Black Friday Sale period. Advertised prices are subject to change without notice, orders placed will not be amended. Sale Returns Policy applies, please see ajeworld.com.au for full terms of sale and further information.

*Terms and conditions apply. Receive $50 off when you spend $200 or more on full price styles offer valid from 12:01am Thursday 30/11/2023 AEDT until 11:59pm Monday 18/12/2023 AEDT while stocks last and/or unless otherwise withdrawn or extended. Offer is only applicable to eligible recipients and cannot be used in conjunction with any other promotion. Offer excludes selected Aje x Outland Denim Styles, Holiday Gift Sets and Gift Vouchers. Offer valid through ajeworld.com.au, and in Aje stores. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the promotion period. Advertised prices are subject to change without notice, orders placed will not be amended. Sale Returns Policy applies, please see ajeworld.com.au for full terms of sale and further information.

*Terms and conditions apply. Take a further 25% off Aje Sale styles valid from 12.01am AEDT Thursday 16/11/2023 until 11:59pm NZDT Monday 27/11/2023, while stocks last and/or unless otherwise withdrawn or extended. Discount applied at checkout. Offer valid through ajeworld.co.nz, and in selected Aje stores. Offer cannot be used in conjunction with any other promotion. Offer cannot be applied to previously purchased items. Aje reserves the right to exclude items from sale and/or remove products during the promotional period. Advertised prices are subject to change without notice, orders placed prior to promotional period will not be amended. Sale Returns Policy applies, please see ajeworld.com.au for further information.

Save up to 20% off selected Aje Tee Sets valid from from 12.00am AEDST Wednesday 8 November 2023 until 11.59pm AEST Monday 18 December 2023 while stocks last and/or unless otherwise withdrawn or extended. Styles included in promotion are marked with 'Two for $350'. Offer available on ajeworld.co.nz and in Aje stores. Discount will be applied at checkout. Tee combinations with corresponding prices are outlined on ajeworld.co.nz. Offer cannot be applied to previously purchased items. Offer cannot be used in conjunction with any other offer. Aje reserves the right to withdraw items from sale. Sale policy applies. For full terms of sale visit ajeworld.co.nz

Please ensure the below conditions are met, before submitting your return request:

• The item/s were purchased from the Aje e-Boutique.
• The item/s are in their original conditions: Unworn, not altered and/or washed.
• All tags are still attached.
• Your Australian order will be returned to us within 14 days from your delivery date. Your Global order will be returned to us within 21 days from your delivery date.

Any items that do not meet these criteria will not be valid for any return. Any items returned to Aje without approval will be returned at the customers' expense.

Read more about our return policy here.